How to Check Credits on PAWS and View Your Report Easily

Navigating the various systems known as PAWS can be confusing, especially since the term refers to both sophisticated university academic portals and pet service management platforms. Whether you are a college student tracking your progress toward graduation or a pet owner managing prepaid daycare sessions, knowing how to access your credit balance accurately is essential for planning.

This guide provides a comprehensive walkthrough for checking credits across the most common PAWS platforms, ensuring you can find the information you need regardless of whether you are in a library or at a dog park.

Checking Academic Credits in University PAWS Portals

For students at institutions like Cal State San Bernardino (CSUSB), Eastern Illinois University (EIU), or Savannah State, PAWS (Personal Access Web System) is the central hub for your academic life. Here, "credits" typically refers to your degree audit—a summary of the units you have earned, those in progress, and those still required for your degree.

Accessing the PAWS Report for Degree Audits

The PAWS report is an automated credit summary. It serves as your roadmap to graduation by listing every course requirement and matching your completed classes against them.

Log into your Student Portal: Start by navigating to your university’s main login page. You will typically use a NetID or a specific student username and password. On many campuses, this is housed within a larger dashboard, such as "myCoyote" or "Tiger World."
Navigate to the Academics Section: Once logged in, look for a tab or tile labeled "My Academics," "Student Services," or "Student Profile."
Request the PAWS Report: Within the academic menu, find the link titled "Request/Manage PAWS Report" or "Degree Works." Unlike a static transcript, the PAWS report often needs to be refreshed or "run" to include your most recent grades or current enrollment.
Review the Credit Summary: At the top of the report, you will find a summary box. This usually displays:
- Earned Credits: Total units successfully completed.
- In-Progress Credits: Units for courses you are currently attending.
- GPA Calculation: Your cumulative grade point average based on those credits.

Understanding the Academic Planner (myCAP)

In some modern PAWS iterations, checking credits is tied to an academic planning tool often called myCAP. While the PAWS report tells you what you have done, myCAP helps you visualize what those credits mean for your future. If you have selected courses for upcoming semesters, these will appear as "planned" credits. It is a good practice to print your PAWS report as a PDF periodically to share with your academic advisor for verification.

How to Check Service Credits in PawsAdmin

If you are using PAWS in the context of a pet business—such as a grooming facility, dog daycare, or boarding kennel—the system in use is likely PawsAdmin. In this ecosystem, "credits" usually refers to prepaid package balances or account profile balances.

For Pet Owners (Client Portal)

If you have purchased a 10-day daycare pass or a grooming package, you can check your remaining credits through the self-service portal.

Enter the Client Portal: Access the login page provided by your pet service provider.
Go to your Profile: Click on the "You" or "Account" tab to view your general client profile.
View Package Balance: Look for the section labeled "Package Balance." This area lists specific services (e.g., "Full Grooming" or "Half-Day Daycare") and shows the number of remaining sessions.
Check History: To see how your credits were used, navigate to "History" and then "Check-in History." This provides transparency on which dates your credits were deducted.

For Business Administrators

If you are a staff member trying to assist a client with their balance, the process involves the internal management dashboard.

Search for the Customer: Use the global search bar at the top of the page to find the client by name, phone number, or pet name.
Locate the Profile Balance Section: On the customer profile page, scroll down to the "Profile Balance" section. Here, a positive number indicates a credit (money or sessions they can use), while a negative number indicates a debt.
Updating the Balance: If a manual adjustment is needed, the "Update Balance" button allows you to add or subtract credits. Ensure you leave a note in the system for why the adjustment was made to maintain an audit trail.

Checking Loyalty "Paw Points" and Reward Credits

Many pet enthusiasts earn credits through loyalty programs like the Paw Club or individual service rewards. These are often called "Paw Points" and function as a digital currency for future purchases.

Accessing Rewards on E-commerce Platforms

For platforms like pawTree, your credits are tied to your subscription or "EZ Ship" status.

Member Login: Log into the website using your customer credentials.
Dashboard Overview: Your current Paw Point balance is usually displayed prominently on the main account dashboard.
Point Expiration: Note that these credits often remain active only as long as you have an active subscription. If an order does not ship within a specific window (usually 120 days), the credits may be forfeited.

Internal Service Rewards

Local dog walking or pet sitting services may use internal systems to track rewards. If your provider uses a system like "Weather or Not," your points are typically updated weekly. To check these:

Check the Dedicated Rewards Link: Many services provide a specific URL in your invoice email that leads to a real-time points tracker.
Redemption Tiers: Review the tiers (e.g., 100 points for a $5 gift card) to see how close you are to a redemption threshold.

Troubleshooting Common Issues When Checking Credits

Even with the right steps, you might encounter hurdles when trying to view your PAWS balance. Here are solutions to the most frequent problems reported as of early 2026.

Missing or Inaccurate Academic Credits

If your PAWS report does not show a class you recently finished, consider the following:

Grade Processing Time: It can take several business days after the semester ends for the registrar to finalize credits in the PAWS system.
Transfer Credit Delays: If you recently transferred from another college, those credits will not appear on PAWS until the official transcript has been evaluated and manually entered by the admissions office.
Refresh the Report: Academic PAWS reports are often cached. Ensure you click "Run New Audit" rather than just viewing the previous one.

Package Balance Discrepancies in Pet Software

If your pet service balance seems low, check the "Pending" status of your invoices. In systems like PawsAdmin, a credit is sometimes not officially "added" to your package balance until the invoice is marked as fully paid. If you have a pending payment, the credits might be in a holding state.

Login and Access Denied Errors

Most PAWS systems—both academic and professional—now require Multi-Factor Authentication (MFA). If you are unable to see the credit page, ensure that your authentication app or SMS code has been verified. For university students, "Holds" on your account (due to unpaid fees or missing documents) can sometimes restrict your access to the PAWS report until the hold is cleared.

Tips for Managing Your Credits Effectively

Checking your credits is only the first step. To make the most of the information in the PAWS portal, keep these suggestions in mind:

Set a Schedule: Check your academic credits at the start and end of every registration cycle. For pet services, check your balance before your next scheduled visit to avoid unexpected charges at the front desk.
Export Your Data: Since digital systems can undergo maintenance or updates, always keep a PDF copy of your credit reports. This serves as your "receipt" in case of a system glitch.
Understand the Unit Value: In academic PAWS reports, distinguish between "Quarter Units" and "Semester Units" if your school has recently converted its calendar. The numerical value of your credits will change, but their progress toward your degree remains the same.

By following these steps, you can stay on top of your balances in any PAWS system. Whether you are counting the units until you walk across the graduation stage or tracking the reward points for your pet’s favorite treats, the power to manage your credits is just a few clicks away.